TWG webinar series · Future of work
From the origins of telecommuting to today's global remote workforce. Discover how working from home has evolved, what we've learned, and what the future holds for professionals and businesses.
Date
Nov 26, 20264:00 PM CET
Time
4:00 PM CET
Location
Online
Facilitators
Krisztina Toth, Andrew Harmati
Insights
From the way businesses manage people to how they deliver customer service, adopt new technologies and operate across borders, the world of work is constantly evolving. Keeping up means understanding not only what is changing, but how those changes affect businesses, employees and the way we work every day.
Our TWG Xperience webinars explore the issues shaping modern business, bringing practical perspectives on BPO and contact center operations, human resources, working from home, customer experience, AI, technology, business operations and compliance.
Explore the challenges, understand the possibilities & hear directly from industry experts who work across these areas.
Whether you're making decisions for your organisation, developing your professional knowledge or exploring WFH jobs, our webinars offer a chance to learn something useful and see familiar challenges from a different perspective.
Fresh perspectives. Smarter decisions.
The challenges
Remote teams need effective communication, support and clear expectations. Contact centers must balance rising customer expectations with service quality and operational efficiency. Businesses are exploring AI while navigating questions around implementation, security and governance.
Meanwhile, BPO operations continue to evolve and HR teams must adapt to changing workforce needs.
For people considering work from home jobs, there are practical questions too: what does working from home really involve, what skills are needed & what should you know before starting a home-based role?
Across these topics, we'll look beyond the headlines to explore how people, processes and technology influence the way organisations work.
HR & workforce management:
Recruitment, employee engagement, remote team management and professional development.
Customer experience & service delivery:
Contact center performance, customer support, service quality and customer satisfaction.
AI & technology:
Intelligent automation, digital transformation and the practical considerations of adopting new technologies.
BPO & business operations:
Outsourcing strategies, operational efficiency, process improvement and scalable delivery models.
Compliance, risk & governance:
Data protection, regulatory requirements, information security and responsible business practices.
Work from home careers & professional development:
Remote working expectations, relevant skills and the practicalities of building a home-based career.
Take part in a TWG Xperience webinar and be a part of shaping modern business.
Explore practical ideas and perspectives from senior BPO industry leaders.
Be there first to hear about our upcoming webinars, podcasts, articles and more!
Join us live at our next TalentWorldGroup Xperience webinar to explore new topics, connect with industry professionals and reserve your place at our next session.
Date
Nov 26, 2026
Time
4:00 PM CET
Location
Online
What's in it for me?
Whether you're making decisions for your business, developing your professional skills or exploring opportunities in remote work, our webinars offer valuable knowledge, fresh perspectives and practical ideas you can put into action. From emerging technologies and evolving business practices to the future of work, discover insights that can help you make informed decisions and explore new possibilities.
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